Create personalized customer journeys, automate campaigns, and measure every touchpoint. Turn marketing from a cost center into a revenue engine with clear ROI.
Increase in qualified leads
Higher email engagement
Faster campaign deployment
Average marketing ROI
Connect marketing and sales with a unified platform that nurtures leads, measures impact, and proves ROI.
Design multi-channel journeys that respond to customer behavior in real-time, delivering the right message at the right moment.
Create beautiful, personalized emails with drag-and-drop templates. Automate sequences based on opens, clicks, and conversions.
AI-powered scoring identifies your hottest leads so sales focuses on prospects most likely to convert.
Plan, promote, and execute webinars, conferences, and virtual events—all integrated with your CRM and marketing automation.
Build dynamic segments based on behavior, demographics, and firmographics. Deliver hyper-personalized content at scale.
See exactly which campaigns drive revenue. Multi-touch attribution shows the true impact of every marketing touchpoint.
Build sophisticated customer journeys with a visual drag-and-drop designer. React to customer behavior in real-time across email, SMS, push notifications, and more.
Copilot and AI features help you create better content, optimize timing, and predict outcomes.
Copilot suggests subject lines, email copy, and content themes based on what's worked for your audience.
"Based on your top-performing emails, try: 'Your Q4 planning checklist (+ free template)' — predicted 23% higher open rate."
AI analyzes each contact's engagement history to send emails when they're most likely to open and click.
"This segment engages most on Tuesday 9-10am. Recommended send: Tuesday 9:15am for 34% higher engagement."
Machine learning identifies which leads are most likely to convert based on behavior patterns and firmographic data.
"Acme Corp (Score: 87) — 78% likely to request demo within 7 days. Recommend sales outreach."
AI discovers hidden audience segments and recommends targeting strategies you might have missed.
"New segment identified: 'Enterprise IT Directors who attended webinars' — 3.2x higher conversion rate than average."
Finally answer "what's marketing actually contributing?" with closed-loop reporting that connects campaigns to revenue.
See how Dynamics 365 Marketing can help you generate more leads, prove ROI, and align with sales.